You need to reduce production costs for documentation and time required to finalize documents?

You need assurances that documents will be produced on time with relevant content?

You need a new self-managing documentation system?

syselog's Doc'Management service (in French: Doc'Gérance®), is for you.

With syselog's Doc'Management the complete document management process can be outsourced, including: document creation, content and lifecycle management, deployment and computer system deployment.

OBJECTIVE: Minimizing costs

By outsourcing your documentation to syselog, costs are minimized. You have one single point of contact to manage the changing demand in translation workload and the overall documentation process is optimized.

All content is centrally located in an easily accessible Documentation System. This facilitates the reuse of documents and in turn reduces the amount of new documents that need to be produced. The quantity of text to be translated is also reduced by use Translation Memories that now have access to a large document database.

With detailed invoicing based on actual work performed and metrics that quantify the size of the jobs the savings by using syselog can be easily quantified.

Customers that have entrusted syselog with their documentation needs, have seen reductions between 25% and 40% on overall costs.

OBJECTIVE: Decreased delays

syselog is an ardent supporter of structured documentation techniques. The use of tagging languages (as XML, SGML, SVG…) automates the publication process, eliminates repeated page setups and permits the reuse of information chunks. Regardless of the format used, systems deployed by syselog manage all types of documents, including non-structured documents. This enables quick search of all the information content used by the corporation. The documentation process, with optimized and managed workflows, eliminates interruptions and speeds up the production process.

RELEVANCE AND LONGEVITY OF DOCUMENT CONTENT

Use of standard tags (e.g. HTML and XML tags) to delimit data (text, drawings, pictures, ect...) and to code for regional editing practices ensures both the longevity of the information content and provides an opportunity for automatic control of content structure.

Content quality is assured by use of editing personnel (approved by the customer) that are experts in the target technical domains, and by using appropriate tools and processes as required.

OUTSOURCING PROCESS

syselog recommends a three step outsourcing process. During the first step, syselog starts to work at the customer's site and conforms to all existing work practices, studies the work processes and starts considering potential system and process improvements.

During the second step, syselog puts in place procedures and tools, work hand-in-hand with the customer's staff to progressively integrate the workforce, and assumes overall reponsibility for the documentation tasks.

For the third step, syselog manages all the documentation content, hosts the computer systems, and produces timely reports on work progress, work production volume, costs, quality control.

syselog is a solid partner for documentation outsourcing, with references in Canada, France and many other countries.